Frequently Asked Questions
Everything you need to know about our waterproof wall and ceiling solutions.
Are your wall panels 100% waterproof?
Yes, all our PVC and acrylic wall panels are 100% waterproof, making them ideal for bathrooms, wet rooms, and kitchen splashbacks when installed according to our guidelines.
Can I install these panels over existing tiles?
Absolutely. Our panels are designed for easy renovation and can be installed directly over existing tiles using high-strength adhesive, provided the surface is level and clean.
How do I clean and maintain my wet wall panels?
Maintenance is simple. Use warm soapy water and a soft cloth. Avoid abrasive cleaners or bleach, as these can damage the protective surface and finish of the panels.
What is your typical delivery timeframe?
Most orders are processed and dispatched within 2-3 business days. Delivery times vary by location, but most customers receive their panels within 5-7 working days.
Do you offer samples before I make a full purchase?
Yes, we highly recommend ordering samples to see the color and texture in your own lighting. You can order up to three samples through our website for a small shipping fee.
What is your return policy for damaged items?
Please inspect your order upon arrival. If any panels are damaged during transit, notify us within 48 hours with photographic evidence, and we will arrange a replacement at no extra cost.